The Internet is full of scammers. They might contact you by pretending to be someone from Ledger Support and asking for your 24-word recovery phrase. Never share your 24-word recovery phrase, even with Ledger Support. Ledger Support will never ask you for your 24-word recovery phrase. The Internet is full of scammers. They might contact you by pretending to be someone from Ledger Support and asking for your 24-word recovery phrase. Never share your 24-word recovery phrase, even with Ledger Support. Ledger Support will never ask you for your 24-word recovery phrase. Third party services. Expand your crypto experience with third party services. See more The Ledger Academy offers a comprehensive educational guide to the world of Web3, and Ledger Support helps you easily navigate our different Ledger products. Below are articles you should read if you're just beginning with us: Get Started with Ledger Nano S; Get Started with Ledger Nano X; Learn how to manage your crypto in Ledger Live Stay in touch with Ledger. Announcements can be found in our blog. Press contact: [email protected] Right-click on Ledger Live to run it as Administrator. Try updating the USB drivers. Learn how to update the USB drivers in the Windows section of this article. For Bluetooth connection issues, try to reset the Bluetooth pairing on your Ledger Nano X and on your phone. Before sending back your Ledger device. Make sure to verify you have written down correctly your secret 24-word recovery phrase on the Recovery sheet. Use the Recovery Check app with your Ledger device to verify if your secret recovery phrase is correctly backed up on your recovery sheet.; Once you've verified that your secret recovery phrase is correctly backed up, you can reset your Ledger Stay in touch with Ledger - support.ledger.com Ledger Support. Global scale with a local presence. Keeping your assets secure is not enough. We're committed to a Best-in-class customer experience. From our technical account managers to

our client success team. We'll be here for every step of the journey. What is Ledger's customer support number? Ledger Labs does NOT have a customer support number; which they clearly state on an article on their website: We provide dedicated support from Monday to Friday (9 AM - 17 PM CET) through our online contact form and as @Ledger on Twitter. Ledger does not provide phone support.